FAQ

Learning instruments is about 20% learning and 80% practicing, and we focus on assisting students practice. It's an investment in effective progress, turning practice time into measurable improvement and reducing the frustration of wasted effort. You can keep this fee but remain wasting time, low quality practice and slow progress instead of addressing spot to improve and tackle it with efficiency and fast progress.

Yes, we offer 3 times of free report and 7 days refund for annual plan so you can see the positive change in your child's practice motivation and focus firsthand.

Unlike passive videos, our app actively listens and gives personalized feedback, ensuring your child corrects mistakes as they happen.

It ensures that practice time is spent building correct habits, which accelerates progress much more than unstructured repetition alone.

We offer both plans, but the annual subscription provides the best value for a year of consistent growth.

It provides instant feedback on intonation, rhythm, dynamics, weekly progress reports and gamified goals that make practice engaging and productive.

Your child can simply scan any sheet music from their lessons, so it works seamlessly with their current curriculum.

The app uses goals, points, and badges to turn practice into a rewarding challenge, and motivates with short terms goals step by step instead of a large goal and let students down in the beginning which can significantly boosts motivation.

We provide a 7-day refund policy for year plan because we're confident you'll see its value once you experience the reduction in practice-time stress.

It supports most melodic instruments like violin, piano (beta), and flute, with a focus on providing accurate feedback for each one.

The AI gives immediate technical feedback, while the weekly reports allow your teacher to provide expert improvements guidance, creating a perfect support system.

It only requires a standard smartphone or tablet, making it easy to use in any practice space at home.

We prioritize your child's privacy and comply with all strict data protection regulations to keep their information safe.

Each subscription is for one child to ensure the feedback and progress tracking are fully personalized for their needs.

It replaces passive screen time with active, skill-building engagement, making technology a productive part of their learning.

It's ideal for beginners because it helps build strong foundational habits from the very start, preventing future frustrations.

Our dedicated support team is ready to quickly resolve any issues so your child's practice remains uninterrupted.

It enhances the teacher's role by freeing up lesson time for advanced musicality, technique advice making their expertise even more valuable instead of correcting same mistakes every weeks.

Go to our website and you can see comments from listed and well known teachers and parents.

It maximizes the value of your lessons by ensuring practice time between sessions is effective, leading to faster achievement.

The price includes all core features—there are no hidden costs for the essential practice tools.

Just scan your exam piece and the mock exam feature prepares students using real exam criteria, building their confidence and readiness.

You'll get simple, clear weekly/daily reports that show exactly where your child is improving, giving you tangible evidence of their progress.

The teacher uses the reports to pinpoint challenges instantly, making each lesson incredibly efficient and targeted.

When viewed as a tool to ensure joyful, effective progress and protect your investment in lessons, it provides exceptional value for your child's entire musical journey.

You'll notice a change in their engagement within the first week, and measurable progress in their playing with marks within a few weeks of consistent use.

The app is even more valuable for advanced students, offering neutral, detailed analysis and nuanced feedback on rhythm, intonations and dynamics to help them polish their performance to a high standard.

Yes, we have special institutional pricing designed to support music programs and make the app accessible to more students.

The AI is trained on a wide variety of musical genres to read different score. Adapts its feedback to the stylistic nuances of the piece being played, whether it's classical, jazz, or pop.

The core feedback features work in real-time through our server so it requires internet connection to provide a good experience for you.

We release regular updates to improve the AI, add new features, and expand the supported instruments based on user feedback.

Yes, the integrated AI chatbot can answer questions about theory, helping students understand the "why" behind the music they are playing.

Our proprietary score scanning technology is highly accurate, but if an issue occurs, please make sure the upload format and the clarity of the image score.

It taps into healthy competition and achievement, giving students clear, short-term goals and a sense of accomplishment that makes them want to practice again.

Not at all. The reports are designed to be clear and actionable immediately, giving teachers instant insight without a learning curve.

Absolutely. As long as you have your mobile device, your child can have a consistent and guided practice session anywhere.

The current focus is on individual practice, but the feedback on rhythm and intonation is fundamental and directly benefits a student's performance in group settings.

Our team includes award-winning musicians and educators from institutions like the HKAPA, machine learning and data science experts ensuring the app is pedagogically sound.

Our advanced noise cancellation technology isolates the sound of the instrument, providing accurate feedback even in typical home environments. It will perform the best when there are silence background.

The core value is in correlating performance with the score, please add your sheet music score to have the best using experience.

The app is designed to be so engaging and helpful that most students quickly appreciate it as a fun and supportive tool, not a tech hurdle.

The gamification includes leaderboards that will be available later on to foster motivation with a focus on positive encouragement.

The feedback is based on genuine musical accuracy, not just completion. They cannot progress or earn high scores without actually playing correctly.

The AI is trained on millions of data points from professional performances and continuously refined by our team of expert musicians.

Yes, your subscription allows you to use the app across your devices for maximum flexibility.

The most common feedback is the transformation of practice time from a source of conflict into a period of peaceful, independent, and productive learning.