Terms of Service

1. Service Introduction

MusPal is an AI-powered music education platform that provides users with:

• Intelligent music practice analysis and feedback
• Personalized learning plans and suggestions
• Rich practice repertoire library
• Online music education resources

2. User Account

Using our services requires:

• Create an account and provide accurate personal information
• Protect your account security and do not share login information with others
• Update personal information promptly to ensure account security
• Be responsible for all activities under your account

3. User Conduct

When using our services, you must not:

• Upload audio files containing harmful, illegal, defamatory or infringing content
• Interfere with or disrupt the normal operation of the service
• Attempt unauthorized access to other users' accounts or data
• Engage in any behavior that may harm platform security
• Use the service for commercial purposes (unless explicitly permitted)

3.1 Abuse Prevention Terms

Your usage must be reasonable and comply with our policies. According to our Terms of Use, the following behaviors are prohibited:

• Abusive usage, such as automatically or programmatically extracting data
• Sharing your account credentials or making your account available to anyone else
• Reselling access or using MusPal to power third-party services

Violation of these terms may result in account suspension or permanent termination without refund.

4. Intellectual Property

Regarding intellectual property:

• All content, design, code, etc. of the platform belong to MusPal
• Copyright of user-uploaded audio files remains with the user
• Users agree that uploaded audio and video may be used for AI analysis and, protected by encryption and de-identification, to improve the product
• Content in the practice repertoire library follows relevant copyright laws

5. AI Analysis Service

Regarding our AI analysis features:

• Analysis results are for reference only and do not constitute professional music guidance
• We continuously improve AI algorithms to enhance analysis accuracy
• Users understand that AI analysis may have errors
• We recommend using our service in combination with professional teacher guidance

6. Paid Services

If you use paid features:

• All fees are priced in HKD
• Paid services take effect immediately
• Refund policy details are in specific service terms
• Prices may change without prior notice

7. Privacy Protection

We promise:

• Strictly protect user data according to privacy policy
• Will not disclose users' personal information and practice records
• Use advanced technology to ensure data security

For details, please see our Privacy Policy.

8. Service Changes and Termination

We reserve the following rights:

• Modify, suspend or terminate services at any time
• Terminate service for users who violate terms
• Cooperate with relevant investigations as required by law
• Temporary interruptions during service upgrades or maintenance

9. Disclaimer

To the extent permitted by law:

• We are not responsible for service interruptions or data loss
• Do not guarantee that the service is completely error-free or meets all needs
• Users assume the risks of using the service
• Our total liability does not exceed the fees paid by users

10. Dispute Resolution

In case of disputes:

• Priority is given to friendly negotiation
• Submit to Hong Kong International Arbitration Centre if negotiation fails
• Governed by the laws of Hong Kong Special Administrative Region
• Jurisdiction court is the Courts of Hong Kong Special Administrative Region

11. Terms Changes

We may update these terms. Users will be notified 30 days in advance of major changes. Continued use of the service indicates acceptance of new terms.

12. Contact Information

If you have any questions, please contact us:

Email: legal@aimuspal.com
Working Hours: Monday to Friday 9:00-18:00